Second Payment Reminder Email (After No Response)
Your first reminder was polite and got nothing. The second one should be shorter, more specific, and ask for a single reply, without sounding annoyed.
Free template
Replace every [bracket] before sending.
Hi [Client Name], Following up on my note from [First Reminder Date]. Invoice [Invoice #] for [Amount] is now [X] days past due. When can I expect payment? If something is blocking it, let me know and I will sort it out. Payment link: [Payment Link] (invoice re-attached) Thanks, [Your Name]
Timing
Send it 5-7 days after the first reminder. Reply in the same thread so the history is visible, but change the subject so it stands out.
What to change from reminder #1
- Lead with the amount and days overdue.
- Ask one direct question: when will it be paid?
- Re-attach the invoice and payment link.
- Offer a quick fix path in case something is blocking it.
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Related guides
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- Payment reminder subject lines
Want every step of the sequence ready?
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Practical communication guidance only, not legal advice. Payment terms, late fees, and collection options depend on your contract and jurisdiction.