Email When a Client Ignores Your Invoice (Free Script)

Silence after an invoice is common. Treat it as a missing reply, not a personal rejection. Send a short email that restates the facts, offers to fix blockers, and asks for one date.

Free template

Replace every [bracket] before sending.

Hi [Client Name],

I sent invoice [Invoice #] for [Amount] ([Project / Deliverable]) on [Send Date], due [Due Date]. I have not heard back or seen payment yet.

Could you reply with the date payment will go out? If the invoice landed with the wrong person, or something needs correcting, tell me and I will fix it today.

Pay here: [Payment Link]
Invoice attached again.

Thanks,
[Your Name]
[Your Business]

When to send this

• After the due date has passed and your first soft reminder got no reply.
• When email opens look fine but nobody answers (forwarded into AP limbo).
• Before you escalate to a firmer 30-day or final notice.

What not to do

• Do not stack three guilt-heavy follow-ups in two days.
• Do not threaten reviews or social posts.
• Do not omit the invoice number or payment link (people cannot search vague subjects).

Free mini-pack: 3 more follow-up templates (HTML + PDF), no signup.

Related guides

• Client not responding to invoice
• How to follow up on an unpaid invoice
• Second payment reminder email
• Invoice 30 days overdue email
• Freelancer payment reminder email

Practical communication guidance only, not legal advice. Payment terms, late fees, and collection options depend on your contract and jurisdiction.